Most of firms around us are run for the purpose of just profit. Not many firms would dare to do what one firm in Bangalore is doing. Vindhya E- Infomedia is one such BPO with a difference. This firm is located near Rajajainagar in Bangalore and provides jobs for differently abled peoples.
According to Pavithra, Managing Director of this firm, many differently abled persons are unemployed as they were not considered by many organizations. This led to starting of Vindhya in the year 2006. It was also said that the people working in this BPO are highly confident.
For the receptionist Srinivas who lost his both hands while he was working as an electrician it was very tough to survive. His mother helped him to meet the managing director of the firm through a employee of Vindhya E-Infomedia.
Some works such as data entry, processing, conversion types of works are carried out here. Some prestigious clients of this firm includes companies in banking, insurance, IT, finances categories etc. As per the saying’’ life is not a bed of roses’’, Pavithra and her husband faced many difficulties initially. Most problems came from the clients who were not convinced that this firm could do the works they had expected.
The reason cited was that differently abled persons employed by this firm would not be capable enough to work and provide solutions as per the requirements of the clients. But the firm proved clients wrong by delivering as per the needs of the clients.
Next the sustainability was the main concern for Pavithra and wanted this BPO like other BPO’s and work for profit purpose as money is very much essential for an organization to survive long. It was said that Bangalore being an IT hub was also taken to advantage by Pavithra and instead of normal handicraft business a BPO was made to function. The employees of this firm are from rural places in Tamil Nadu, AP, and Karnataka. Hope this BPO is an eye opener for many such types in the coming years.
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